Terms and Conditions - Prime Soft Trading LLC

We will cover all reasonable and customary ground shipping fees.

Final Sale and Nonreturnable Items( Licenses, Software etc.)

All Final Sale merchandise cannot be returned. Other nonreturnable purchases include licenses, software, digital content, prepaid cards, gift packaging, memberships, completed services, consumable items including batteries, ink and 3D printer filament, and items returned that are damaged, unsanitary or missing major contents Returns / exchanges require an RMA (Return Merchandise Authorization) Number, which is valid for 10 days. To obtain an RMA Number, contact with us. Returns with Opened Box( Original Manufacturer Sealed Broken) items, Missing Packaging or Accessories
If you opened original box or do not have all the original packaging or accessories, that’s okay too. We can process a return with a following deduction on your refund.

Restocking Fees

If product is in New Condition -unopened original box ————————————————————————-20% Restocking

If product is in New Condition -opened original box(Comes with all accessories) ——————————-30% Restocking

If product is in New Condition -opened box( missing box or any other accessories such as cable, brackets etc…) ————————————————–50% Restocking

If product is in used condition, return for No-Needed anymore or similar reason ————- ——————-up to 80% Restocking

Shipping cost will not be Refunded. Tax will be refunded.

Personal Information is information that can be used to identify, locate, or contact an individual.It also includes other information that may be associated with Personal Information. We collect the following types of Personal Information:

Contact Information that allows us to communicate with you, such as your name, postal addresses, email addresses, social media website user account names, telephone numbers, or other addresses at which you receive communications from or on behalf of Prime Soft Trading LLC.

Transaction Information about how you purchase and redeem.

Financial Account Information as needed to process the payments for Reliance Technology Solutions against the item purchase. Your Credit / Debit card information will be secured and not be stored any where by Prime Soft Trading LLC as it’s being processed and charged directly through virtual terminal “PayPal”.

We ask you for Personal Information “Financial Information” when you register, subscribe, create an account, order a deal, or otherwise interact with the Sites or contact.

You may correct your information by signing in your account. Or you may also email to info@primesofttradingllc.ae If you want to close your account or have other questions or requests, please contact us: